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Privacy Policy

Who we are

Our website address is: https://artizantraining.com.

What personal data we collect and why we collect it

We collect personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

We collect your personal data to process transactions or to answer enquiries. If you have given consent to your data by signing up as a user then we will store this information to keep your records up to date and current. You have the right to request data removal at any point.

Contact forms

By using our contact forms you agree for us to store your data in order to respond to your enquiry. We will collect your name, email address and telephone number (if applicable). We only store this data for 6 months or until your enquiry is solved. Unless explicitly requested, we never use this information for marketing purposes. You can opt out of marketing by unsubscribing or emailing info@artizantraining.com.

Analytics

Google Analytics, Google Search Console and Google Site Kit are used to track user data. This data is anonymised and can never be linked to a specific IP address or individual. We use these services to create an enhanced experience on and off site.

Who we share your data with

We only share your data with third parties that are integral to the operation of artizantraining.com. This includes payment processer Woo Payment that uses Stripe for the transactional service.

By default WordPress does not share any personal data with anyone.

How long we retain your data

We keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.

What rights you have over your data

In this section you should explain what rights your users have over their data and how they can invoke those rights.

Where we send your data

In this section you should list all transfers of your site data outside the European Union and describe the means by which that data is safeguarded to European data protection standards. This could include your web hosting, cloud storage, or other third party services.

European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition to listing where data goes, you should describe how you ensure that these standards are met either by yourself or by your third party providers, whether that is through an agreement such as Privacy Shield, model clauses in your contracts, or binding corporate rules.

How we protect your data

We use encryption to protect your data and our staff have been trained in GDPR and data protection.

What data breach procedures we have in place

The artizantraining.com website uses security to prevent data breaches. Our admin is the only individual with access to your data and is legal bound not to distribute your data with any third parties for malicious or profit reasons.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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